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Advance booking prior to your arrival is recommended to secure your preferred date and time of treatment. Credit card (payment/deposit) is required at the time of booking.

Please check in at the spa reception at least 15 minutes prior to your scheduled appointment to avoid reduced treatment times.

A complimentary all-day pool & fitness pass is included with your spa treatment.

20% gratuity if you are happy with your experience is customary and welcome.

All re-scheduling or cancellations must be received no later than 24 hours before your appointment. With this adequate notice, no charges apply.

If you have high blood pressure, heart conditions, are pregnant or have any other medical situations, may we advise you to consult your doctor before booking any spa services. Please make your spa therapist aware of any medical conditions.

We recommend that no jewelry be worn to the spa. The management accepts no responsibility for the loss of money or valuables of any kind.

We accept cash and all major credit cards.

Spa appointments and treatment packages are non-refundable.

Gift cards for spa treatments are available. Call 716-355-4143 for details or inquire at the spa reception desk.

The spa provides an intimate setting for small or large groups. Whether it is a corporate event or a bridal shower, your guests will be pampered from head to toe. Please contact us for more information.

• Guests must be at least 13 years old for touchless services, head spa services, and facials.

• Guests must be at least 16 years old to receive massages.

• A parent or guardian consent is required for guests under 18 for any service.