The Inn Reservation Policies
Top Things To Know About Your Reservation:
- You must be at least 21 years of age to rent a hotel room.
- A deposit of the first night’s room, tax, and fees is due at the time of booking. You must call the Reservation Center at 866-377-5274 to pay your remaining balance at least 14 days prior to your arrival date. Reservations made within 14 days of the arrival date are required to pay the full reservation amount at the time of booking. Please Note: Once your payment is processed on your reservation, the method of payment cannot be changed.
- You may cancel 14 days prior to the arrival date to receive a refund less a $50 Cancellation Fee. Once you are within 14 days of the arrival date, your payment is non-refundable. Failure to arrive on the above date will result in the forfeiture of the entire payment and any subsequent nights will be canceled by the hotel without notice. Exception: Future Fun Vouchers are non-refundable once purchased.
- Pets are welcome in select rooms at the Inn at the Peak (availability is limited).
- Request must be made at the time of booking.
- There is a $25 nightly pet fee.
- A $75 security deposit is required at the time of arrival and will be refunded in 5 – 7 business after your departure.
- All guests of the resort must pre-register at the front desk of the Inn prior to using resort facilities.
- Hotel check-in at the Inn is after 4:00 pm; check-out is before 11:00 am.
- Gift cards cannot be used for overnight reservations.
- Registered paying guests receive complimentary pool complex passes.
- Shuttle bus operates during winter holidays and most ski weekends.
- Stays at the Inn require a credit card upon arrival for incidentals, and a $75 authorization will be placed on that card.
- Safety deposit boxes are available at the registration desk.
- The Inn is smoke-free. Violators will be fined up to $500.
- The Inn has a $24.99 Resort Fee that will cover the costs associated with maintaining and providing the highest level of amenities for our guests. These amenities may include but are not limited to parking, local phone calls, WI-FI, in-room bottled water, Bell Service, Pool-Fitness and Winter Shuttle Service.
- If you damage something in the room, please contact the Front Desk. Any damages found upon departure inspection will be charged.
- Room requests such as locations and early check in are noted but cannot be guaranteed.
- Reservations for the Bistro 210 are highly recommended. Please call (716) 355-4141 ext. 7146 to make your reservation.
- Peek’n Peak Resort is cashless. Peek’n Pay Card, credit/debit cards, and Apple & Google Pay are the only accepted forms of payment resort wide. Cash can be brought to the resort and loaded onto a reloadable Peek’n Pay card.
