The spa is a tranquil and serene retreat for your mind and body! Please be considerate of others and keep conversation to a minimum and power down cellular phones and other electronic devices.
Upon check-in you will be provided a robe and sandals to wear during your visit. Disrobing for spa services is at your discretion. Our massage therapists are trained in professional draping techniques and will expose only the area of the body being treated. If you have a preference for a male of female massage therapist please let us know when scheduling your appointment.
Advance booking prior to your arrival is recommended to secure your preferred date and time of treatment. Credit card (payment/deposit ?) is required at the time of booking.
Please check in at the spa reception at least 15 minutes prior to your scheduled appointment to avoid reduced treatment times.
Pool & Fitness Facilities
A complimentary all-day pool & fitness pass is included with your spa treatment.
20% gratuity if you are happy with your experience is customary and welcome.
Because your appointments are reserved specifically for you, we require a 24 hour cancellation policy. Cancellations or changes less than 24 hours will be charged 100% of the service. All no-shows will be charged 100% of the scheduled service.
If you have high blood pressure, heart conditions, are pregnant or have any other medical situations, may we advise you to consult your doctor before booking any spa services. Please make your spa therapist aware of any medical conditions.
We recommend that no jewelry be worn to the spa. The management accepts no responsibility for the loss of money or valuables of any kind.
We accept cash and all major credit cards.
Spa appointments and treatment packages are non-refundable.
Gift cards for spa treatments are available. Call (716) 355-4141 for details or inquire at the spa reception desk.
Parties & Private Events
The spa provides an intimate setting for small or large groups. Whether it is a corporate event or a bridal shower, your guests will be pampered from head to toe. Please contact us for more information.
Sign up as a vendor or come and try! January 28 at the Retreat from 12-4PM!
Every Friday and Saturday night at Bistro 210! Check out the live music schedule on the event calendar.
Join us for one our famous, award-winning brunch! Served on Sundays at Bistro 210 Call 716-355-4141 x 7155 to make a reservation!