Peek'N Peak

About Us

Snow Sports School Desk

Department

Snow Sports - Desk

Season

Part Time - Winter Seasonal

Description

Interested in employment at Peek 'n Peak Resort?

Complete the online application now and  plan to attend a job fair with open interviews:

  • Saturday, November 10 @ Lodge from 9am - 12pm
  • Thursday, November 15 @ Lodge from 4pm - 7pm
  • Saturday, December 1 @ Retreat from 9am - 12pm

* Human Resources will be available on the day of the event to print hard copies of completed online application(s).

Since 1964, Peek ‘n Peak Resort has been recognized in the North East region as an all seasons family destination.  The Resort is comprised of 105 acres, 27 slopes and 4 Terrain Parks with varying difficulties.  Travelers from PA, OH, NY and Canada visit the resort for affordable recreation, such as: Snow Sports (Ski/Board/Terrain Park/Tubing), Golf, Adventure Park, Spa and Events.   We’ve established generations of enthusiasts who love the beautiful location, rustic charm, learn to “ski and ride” programs and legendary snow conditions. Scott Enterprises mission is centered on the guest experience and our employees are good at what they do – there is no better place to work and play!

The Snow SportsDesk Team will provide exceptional customer service while answering questionsand performing accurate sales transactions for purchase of skiing/snowboardingpasses and lessons.      

ESSENTIAL DUTIESAND RESPONSIBILITIES include the following:

  • Act as a resortambassador by providing information regarding snow programs, pricing, points ofinterest and directions.
  • Provide highlevel of customer service for every guest to create a memorableexperience.  
  • Answerquestions, find solutions and solicit feedback. If unsure of the answer – find someone who can help! 
  • Use telephoneetiquette to assist customers, take complete messages and refer inquiries tothe appropriate department.
  • Complete salestransactions using Siriusware for skiing or snowboarding passes/lessons.
  • Communicatewith Snow Sports Supervisors to determine availability based on type of lessonand time requested.
  • Operate a cashregister and/or POS system to compute sale prices, total purchases, processcash or credit payment and provide customer with proper sales receipt andchange.
  • Ensure accuraterecords of sales transactions and/or refunds in accordance with resort anddepartment polices.
  • Maintainknowledge of policies regarding payment, exchanges and security practices.
  • Completerequired paperwork, including:  salesrecords and charge card consolidations.
  • Set up displaysor arrange merchandise on counters, tables or racks to promote sales. 
  • Keep retailarea clean and free of debris by performing light housekeeping duties asassigned. 
  • Report forscheduled shift and in appropriate uniform / nametag. 
  • Abide bydepartment / resort / company policies, procedures and safety rules at alltimes.  All other duties as assigned.

QUALIFICATIONS Toperform this job successfully, an individual must be able to perform eachessential duty satisfactorily.  Therequirements listed below are representative of the knowledge, skill, and/orability required.  Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

  • Basic technicalskills required to operate cash register/POS system and credit card machine;prior computer experience required. 
  • Strongattention to detail to ensure accuracy of transactions in a fast pacedenvironment while handling multiple priorities with a high degree of professionalism.  
  • Verbal andwritten communication skills to interact with guests and associates at alllevels as well as read/interpret instructions or policies.  
  • Demonstrate afirm, consistent and courteous attitude in order to gain respect andcooperation of public.
  • Ability to useindependent judgment to make sound decisions that conform to department/companypolicies while resolving customer issues or as unique situations occur in theabsence of direct supervision. 
  • Desire tofunction in a team environment with a positive attitude to fully cooperate withother associates and adhere to rules/regulations to ensure successful operationof facility.

EDUCATION and/orEXPERIENCE

  • High school orGED equivalent preferred.

PHYSICAL DEMANDS/WORKENVIRONMENT  The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job.  Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

  • Must be able tostand, walk and reach for extended periods of time.
  • Ability tobend, squat, kneel, stretch, and climb without any difficulty.  
  • Must be able tolift up to 25 pounds without difficulty.
  • Flexibility towork evenings, weekends and holidays required and willingness to flex up ordown in scheduled work hours (based on business need).

Apply Now


Peek 'n Peak Resort is now hiring for and there is no better place to WORK and PLAY!  Employees receive excellent discounts at Peek ‘n Peak Resort and Scott Enterprise owned properties.     

There are full/part time seasonal and year round positions available, including: Adventure Park, Banquets, Culinary, Golf/Golf Course Maintenance, Guest Services, Hotel/Housekeeping, Landscape, Maintenance, Pool, Restaurant, Retail, Spa, Management, Marketing, Supervisors and More!

The PGA Tour and LECOM Health will host the Web.Com Tour from July 2-8 at Peek ‘n Peak Resort.  Hospitality professionals are invited to gain career defining experience by working this global sporting event which will be televised on the Golf Channel.

Find your seasonal job (or lifetime career!) by scrolling down the page and clicking your preferred job title to submit an application online.  The job opportunities listed on www.PKNPK.com are all currently available; unlisted positions are no longer available.

The Resort provides employment opportunities for ages 14+ and these positions are identified as *Minor Friendly* on the website.  Minors (under the age of 18) must have a valid New York State Work Permit; applications are available by contacting Human Resources.

Depending on business need, the length of time for our hiring process may vary and we appreciate your patience.  There are often multiple employment opportunities available and we are working diligently to find you the perfect fit.  We appreciate your interest and invite you to check the website frequently for new employment opportunities!

Human Resources Department
Monday - Friday 8am-5pm
Phone: (716) 355-4141 Ext. 7312
Job Hotline: (716) 355-4141 Ext. 7311
Email: PeekHR@VisitScott.com

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