Peek'N Peak

About Us

Fall Fest - Ticket Sales *Minor Friendly*

Department

Guest Services - Annex Desk / Tickets

Season

Part Time - Winter Seasonal

Description

Jump start your winter career by working for Peek‘n Peak Resort during our annual Fall Fest on October 10, 11 & 17, 18!  You must have availability to workbetween the hours of 9:00am-6:00pm for both weekends and commit to a mandatoryorientation / event overview on Saturday, October 3from 8:00am-10:00am.

The Guest Services - Ticket Sales Team will provide exceptional customer service while answering questions and performing accurate sales transactions for resort amenities.    

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Welcome guests with a smile and the “I promise to CARE!” attitude.  Act as an ambassador for the resort by communicating information on amenities, points of interest, scheduled events, pricing/discounts, merchandise and hours of operation.      
  • Answer all guest questions, find resolutions to concerns and solicit feedback.  If asked a question and unsure of the answer – find someone who can help!  
  • Use proper telephone etiquette to assist customers, take complete messages and refer inquiries to the appropriate department.
  • Complete sales transactions for Snow Sports/Tubing, Adventure Park, special events, rental equipment or lessons in a fast paced environment.  
  • Operate a cash register and / or POS system to compute sale prices, total purchases, process cash or credit payment and provide customer with proper sales receipt and change.
  • Ensure accurate records of sales transactions and / or refunds in accordance with resort and department polices.
  • Maintain knowledge of resort and department policies regarding payment, exchanges and security practices.
  • Monitors merchandise, retail area and customers for any suspicious activities and follow appropriate protocol for theft, including notifying supervisor or security.  
  • Collaborate with all resort departments to ensure guest satisfaction, including:  Snow Sports, Annex Office, Hotel Front Desk and Security.
  • Sets up displays or arranges merchandise on counters, tables or racks to promote sales.  
  • Keep retail area clean and free of debris by performing light housekeeping duties as assigned.  
  • Report for scheduled shift and in appropriate uniform / nametag.  
  • Abide by department / resort / company policies, procedures and safety rules at all times.
  • All other duties as assigned.

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Basic technical skills required to operate cash register/POS system, calculator and credit card machine; prior computer experience required.  
  • Strong attention to detail to ensure accuracy of transactions in a fast paced environment while handling multiple priorities with a high degree of professionalism.   
  • Verbal and written communication skills to interact with guests and associates at all levels as well as read / interpret instructions or policies.   
  • Demonstrate a firm, consistent and courteous attitude in order to gain respect and cooperation of public.
  • Ability to use independent judgment to make sound decisions that conform to department / company policies while resolving customer issues or as unique situations occur in the absence of direct supervision.  
  • Desire to function in a team environment with a positive attitude to fully cooperate with other associates and adhere to rules / regulations to ensure successful operation of facility.

EDUCATION and/or EXPERIENCE High school or GED equivalent preferred.PHYSICAL DEMANDS/WORK ENVIRONMENT  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to stand, walk and reach for extended periods of time.
  • Ability to bend, squat, kneel, stretch, and climb without any difficulty.    
  • Must be able to lift up to 50 pounds without difficulty.
  • Flexibility to work evenings, weekends and holidays required and willingness to flex up or down in scheduled work hours (based on business need).

Apply Now


Peek 'n Peak Resort is NOW HIRING - and there is no better place to WORK and PLAY! 

Jump start your winter career by working at the 28th Annual Fall Fest on October 10, 11 & 17, 18!  You must have availability to work between the hours of 9:00am-6:00pm for both weekends and commit to a mandatory orientation / event overview on Saturday, October 3 from 8:00am-10:00am.

Already thinking snow?  Winter Positions and November Job Fair Schedule will be posted on October 1st.

Part and Full Time positions are available for ages 15+ with valid New York State working papers, including: Food & Beverage, Banquets, Hotel/Housekeeping,Spa, Pool, Golf, Landscaping, Management and More!

Associates receive excellent discounts on recreation and dining at Scott Enterprise owned properties. 

Find your seasonal job (or lifetime career!) by scrolling down the page and clicking your preferred job title to submitt an application online.

Depending on business need, the length of time for our hiring process may vary and we appreciate your patience.  There are often multiple employment opportunities available and we are working diligently to find you the perfect fit.  We appreciate your interest and invite you to check the website frequently for new employment opportunities!

HR Department
Monday - Friday 8am-5pm
    Phone: (716) 355-4141(716) 355-4141  ext. 7312
Job Hotline: (716) 355-4141(716) 355-4141  ext. 7311
Fax: (716) 355-6459
Email: PeekHR@VisitScott.com

Scott Enterprises participates in the federal government's Work Opportunity Tax Credit, Welfare to Work, and other federal and state tax credit programs. The information you supply will be used by this company to complete its federal and state tax returns, and in no way will negatively impact any hiring decision. Your responses to the questions will be confidential to the employer's management and federal, state and local agencies.

Take the tax survey

 

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