Peek'N Peak

About Us

Bell Staff

Department

Hotel - Front Desk / Bell Staff

Season

Part Time - Year Round

Description

The Bell Staff will assist guests with luggage/information and operate a company vehicle to transport various materials for departments within Resort.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Operate a company vehicle to transport various materials for departments such as: Hotel, Front Desk, Housekeeping, Pool, Spa and Food & Beverage.  Materials may include (but are not limited to): laundry, equipment, luggage etc.
  • Deliver room service to Hotel guests, ensuring requests handled efficiently and completed in a timely manner.  
  • Assist the Food & Beverage team with set up / tear down of brunch services.
  • Greet incoming guests and escort them to their rooms.
  • Receive and mark baggage by completing and attaching claim checks.
  • Transfer luggage, trunks, and packages to and from rooms, loading areas and vehicles by hand or using baggage carts.
  • Address guest requests and concerns immediately and always with a professional attitude.  Never says “no” to a guest request for information.
  • Supply guests with directions and information such as Resort services, points of interest, events or promotions.  
  • Maintain general cleanliness of the hallways, carpet, and all trash receptacles in and out of the Inn.
  • All other duties as assigned.

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in a fast paced environment while handling multiple priorities with a high degree of professionalism.  
  • Must operate vehicles in accordance with Resort/Company policy and while using extreme caution.
  • Demonstrate conscientious, safe behavior and take measures to prevent damages to Resort property.   
  • Capable of effective and courteous communication with guests and associates of all levels.  
  • Aptitude necessary to read and interpret documents such as policy/procedure manuals and follow verbal instructions.
  • Must be able to work with minimal supervision.

EDUCATION and/or EXPERIENCE

High School or GED equivalent required.Minimum 1 year experience in a Hotel, Resort or Food & Beverage Role with driving experience strongly preferred.  

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license and approved driving record authorized through company insurance provider required.

PHYSICAL DEMANDS/WORK ENVIRONMENT  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in a fast paced environment that requires constant movement.
  • Traverse or maneuver items up to 100 pounds.
  • Reaching, maneuvering, and continually positioning of oneself to perform assigned tasks.
  • Flexibility to work evenings, weekends and holidays required and willingness to flex up or down in scheduled work hours (based on business need).

Apply Now


Peek 'n Peak Resort is now accepting applications for Fall Fest - don’t miss your chance to work and play here! Resort associates receive excellent discounts on the Adventure Park, Golf, Fitness, Meals, Retail and Spa!  

HR Department
Monday - Friday 8am-5pm
Phone: (716) 355-4141 ext. 7312
Job Hotline: (716) 355-4141 ext. 7311
Fax: (716) 355-6459
Email: PeekHR@VisitScott.com
 
Depending on business need, the length of time for our hiring process may vary and we appreciate your patience.  There are often multiple employment opportunities available and we are working diligently to find you the perfect fit.  We appreciate your interest and invite you to check the website frequently for new employment opportunities!

 

  • Live Music!

    Every Friday and Saturday night in the Regency Pub! Check out the live music schedule on the event calendar.

    Event Calendar

  • Award-winning Sunday Brunches

    Join us for one our famous, award-winning brunch! Served on Sundays in the Royal Court Dining Room. Call 716-355-4141 x 7155 to make a reservation!

    Brunch Schedule

  • Peak's Prime Time

    Great drink specials and unique creations from our small plates menu. Sunday-Thursday 7-9pm, Friday 8-10pm at the Regency Pub.

  • NOW OPEN

    Are you up for an adventure? Check out the Peak's new Aerial Adventure Courses!

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  • Now Hiring!

    We have lots of positions open at Peek'n Peak. Visit our employment page to view employment opportunities!

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